Privacy Policy

Last updated: August 30, 2026

Boston Squash ("Boston Squash," "we," "us," or "our") operates bostonsquash.com (the "Site"), where you can learn about our squash lessons, camps, and clinics, and purchase merchandise. This Privacy Policy explains what personal information we collect when you visit or make a purchase on the Site, how we use it, and the choices you have.

By using the Site, you agree to the collection and use of information as described here. If you don't agree, please don't use the Site.

1. Who we are

Boston Squash is a squash coaching business operated by Ryan Mach, offering lessons, camps, and clinics at locations across Greater Boston (Boston Seaport, Cambridge/Somerville/Medford, Belmont, and Concord), along with an online merchandise shop. You can reach us using the contact details in Section 12.

2. Information we collect

Information you give us directly

• Shop orders: when you buy merchandise (such as our t-shirts), we collect your full name, shipping address (street address, city, state/province, ZIP/postal code, and country), and the items and quantities you order. This is entered directly into our checkout page.
• Payment information: we do not collect or store your credit card, debit card, or bank account details. Payment is processed entirely by PayPal, which collects your payment details and PayPal account information directly, under PayPal's own privacy policy. We only receive confirmation that a payment was completed, along with the shipping details needed to fulfill your order.
• Contact and lesson-booking forms: if you fill out a form to book a lesson or contact us, we collect whatever information that form asks for (typically name, email, phone number, and your message), via our form provider, Formspree.

Information collected automatically

• Usage and analytics data: like most websites, we automatically collect some technical information when you visit — such as your approximate location (based on IP address), browser and device type, pages viewed, and how you arrived at the Site — through Google Analytics. See Section 5 for details.
• Shopping cart data: the contents of your shopping cart are stored locally in your browser (using "local storage"), not on our servers, so it persists as you browse the Site but is not something we can access remotely.

We do not knowingly collect any payment card numbers, and we never ask for your password to any other service.

3. How we use it

We use the information we collect to:

• Process and fulfill merchandise orders, including shipping items to the address you provide
• Communicate with you about your order (confirmations, shipping updates, and questions)
• Respond to inquiries and lesson-booking requests submitted through our forms
• Maintain accurate inventory and business records
• Understand how visitors use the Site, so we can improve it
• Comply with legal obligations and protect against fraud or misuse of the Site

We do not sell your personal information, and we do not use your shipping address or order details for advertising purposes.

4. Who we share it with

We do not sell or rent your personal information to third parties. We share information only with the service providers that help us run the Site and fulfill orders, each of which processes data under its own privacy policy:

• PayPal — processes payments and receives the shipping name/address and order total needed to complete your transaction. See PayPal's Privacy Statement.
• Netlify — hosts the Site and the backend functions that talk to PayPal.
• Google Analytics — provides aggregated, anonymized-where-possible traffic and usage statistics. See Google's Privacy Policy.
• Google Fonts — loads the typefaces used on the Site from Google's servers.
• Formspree — processes and delivers submissions from our contact and lesson-booking forms. See Formspree's Privacy Policy.

We may also disclose information if required by law, to protect our legal rights, or in connection with a sale or transfer of the business (in which case we'd ensure your information continues to be protected).

5. Cookies & tracking

The Site uses Google Analytics, which places cookies and similar technologies in your browser to help us understand aggregate visitor behavior (such as which pages are viewed and for how long). Google Analytics does not receive your name, address, or order details from us.

You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or by using your browser's cookie/privacy settings to block cookies generally. Blocking cookies won't prevent you from browsing or purchasing on the Site.

Separately, your shopping cart is stored using your browser's local storage rather than a cookie — this is what lets items stay in your cart as you move between pages.

6. How long we keep it

We keep order and shipping information for as long as needed to fulfill your order, handle any follow-up questions, and maintain reasonable business records (for example, for accounting purposes). Contact and booking form submissions are kept as long as reasonably needed to respond to your inquiry. You can ask us to delete your information at any time — see Section 8.

7. Security

We take reasonable steps to protect the information you provide. Payment processing is handled entirely by PayPal using industry-standard security practices — we never see or store your full payment details. That said, no method of transmission over the internet is 100% secure, and we can't guarantee absolute security.

8. Your rights & choices

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information (subject to legitimate business/legal needs, like completed order records)
• Opt out of analytics tracking (see Section 5)
• Object to or restrict certain uses of your information

To exercise any of these, just contact us using the details in Section 12 — as a small local business, we handle these requests personally and will respond promptly.

9. Children's privacy

The Site and our merchandise shop are intended for use by adults making purchases (for example, a parent ordering gear for a young player). We do not knowingly collect personal information directly from children under 13 through the Site. Our lesson and clinic programs do serve youth players, but registration/payment information for those programs is collected from a parent or guardian, not from the child directly. If you believe a child has provided us with personal information without appropriate parental involvement, please contact us and we will delete it.

10. International visitors

Boston Squash is based in Massachusetts, USA, and the Site is hosted in the United States. Our merchandise shop is able to ship internationally, which means we may collect and process shipping information from customers outside the US.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with its own data protection laws, please note that your information will be transferred to and processed in the United States, which may not have the same data protection laws as your home country. By using the Site and providing your information, you consent to this transfer. If you are located in the EEA or UK, you additionally have the right to lodge a complaint with your local data protection authority, and the rights described in Section 8 apply to you as well (including rights under the GDPR to access, correct, delete, or restrict processing of your data, and to data portability).

11. Changes to this policy

We may update this Privacy Policy from time to time, for example as our shop or the services we use change. We'll update the "Last updated" date at the top of this page when we do. We encourage you to review this page periodically.

12. Contact us

If you have questions about this Privacy Policy or how we handle your information, reach out:

• Email: machsquash@gmail.com
• Phone: 781-775-6290